RALEIGH, N.C. — Governor Josh Stein announced today that BuildOps, Inc., a veteran-owned software company serving commercial trade contractors, will create 291 new jobs in Wake County as part of its plans to establish a new operations hub in Raleigh. The company will invest $771,200 in the project, significantly expanding its presence in the U.S. Southeast and reinforcing Raleigh’s status as a growing technology hub.
“North Carolina offers companies like BuildOps a deep pool of tech talent,” said Governor Stein. “Our education and workforce training programs deliver the skilled people companies rely on to succeed in today’s competitive marketplace. We welcome this veteran-owned business to North Carolina.”
A Strategic Expansion for a Fast-Growing Tech Company
Founded in 2018 and headquartered in Los Angeles, BuildOps offers a cloud-based software-as-a-service (SaaS) platform tailored for commercial contractors in industries like HVAC, plumbing, mechanical, and electrical services. The platform streamlines project management, service dispatch, and invoicing — providing an end-to-end operational solution for its clients.
The new Raleigh location will become BuildOps’ third operations hub, joining existing facilities in Los Angeles and Toronto, to support the company’s fast-growing customer base across North America.
“We’re thrilled to establish our newest operations hub in Raleigh, a city known for its exceptional talent pool, innovation-driven ecosystem, and strong commitment to business growth,” said Alok Chanani, Co-Founder and CEO of BuildOps. “This expansion is an important step in our ongoing mission to revolutionize the commercial trade industry, and we look forward to becoming an integral part of the thriving Raleigh community.”
Significant Economic Impact for Wake County
The new jobs will offer an average salary of $110,997, significantly higher than Wake County’s average wage of $76,643, resulting in an estimated annual payroll impact of more than $30 million for the local economy.
“North Carolina’s tech sector has grown by 25% since 2018, outpacing the national average,” said Commerce Secretary Lee Lilley. “The state’s strong concentration of IT professionals has fostered an environment that attracts companies like BuildOps seeking the specialized, talented workforce North Carolina provides.”
Incentives and Long-Term Return for the State
The expansion is supported in part by a Job Development Investment Grant (JDIG) approved by the state’s Economic Investment Committee. Over the 12-year grant term, the project is expected to grow the state’s economy by more than $701.7 million. Based on projected performance, BuildOps could receive up to $1.839 million in reimbursements, contingent upon meeting annual job creation goals.
The project’s estimated return on investment is 78%, meaning for every public dollar spent, the state anticipates $1.78 in revenue.
Because Wake County is a Tier 3 county under the state’s economic classification system, the JDIG agreement also allocates $613,000 to North Carolina’s Industrial Development Fund – Utility Account, which supports infrastructure improvements in rural areas to promote future business investment.
Local Leaders and Institutions Applaud the Move
“I’m pleased to see a fast-growing company like BuildOps plant their flag in Raleigh,” said Senator Jay Chaudhuri. “We know what it takes to help IT companies grow, and our community will help them be successful in our region.”
“Congratulations to the many economic development organizations and allies that demonstrated great teamwork to win this project for Raleigh and the greater Research Triangle region,” added Representative Cynthia Ball. “We look forward to seeing BuildOps reach the next phase of their growth here in North Carolina.”
A Collaborative Effort Across North Carolina
The successful recruitment of BuildOps was the result of a broad collaboration among key partners, including:
- North Carolina Department of Commerce
- Economic Development Partnership of North Carolina (EDPNC)
- North Carolina General Assembly
- North Carolina Community College System
- Wake Technical Community College
- N.C. State University
- Capital Area Workforce Development Board
- City of Raleigh
- Raleigh Economic Development and Wake County Economic Development, programs of the Greater Raleigh Chamber of Commerce
